Code of Conduct for Athletes’ Rights
in Sport Event Registrations and Results.
Athlete expects and therefore demands
- To be informed about what the final price will be and to know what the entry fees and the processing fees are.
- To be informed about what personal data will be required and what they will be used for. An athlete demands a registration manual that will clarify the handling of personal data. An athlete from the EU knows that his rights are (should be) guaranteed by EU GDPR Directives.
- To be informed on which website(s) the start list and results will be published. An athlete is interested in what companies and why they get their personal and results data.
- To be assured that the entry fees will be refunded in case he/she will want or need to withdraw from the race. An athlete should also be able to choose whether the refund will be made to a credit card, a PayPal account or a crypto-currency wallet for example.
- To be assured that at the end of the purchase, he/she receives a bill with the appropriate amount of VAT indicated with respect to the legislation of the country in question.
It is all relevant to event organizers, registration portals and timing companies. The athlete rights mentioned above may serve as a guideline how to improve the information services with the athlete in mind on the first place.